Course curriculum

  • 1

    Introduction and Downloads

    • Introduction to the Patient Call Me Program

    • Patient Call Me Workbook

    • Monthly Statistic Report

    • Sample Telehealth Document
  • 2

    Presentation

    • Patient Call Me: Discharged Follow Up Phone Script

    • Patient Call Me: New Patient Welcome Phone Script

    • Patient Call Me: Call Patient At Facility Script

    • Patient Call Me: Medication Review and Calling the PCP to Establish Relationship

    • Patient Call Me: Total Patient Care Delivery Model
  • 3

    Live Q and A Sessions

    • Patient Call Me_ Q and A

    • Patient Call Me_ Q and A from Encore