Instructors

Co-Owner

Cheryl Peltekis

Cheryl Peltekis, RN is an infectious leader in the Home Health and Hospice Industry. In 1995, Cheryl opened and built and ran, from the ground up, a multi-million dollar Medicare Certified and JACHO accredited Home Health and Hospice for over 20 years deficiency free! Cheryl is the rare clinician who gets sales and business development. Author of The Five Steps to Sales Success, Super Hero Customer Service, and 5 Step High Performance Selling Manual. Cheryl was also the host of a radio weekly talk show, Health Matters and developed multiple diseases management programs. She was awarded Sales Manager of the Year by Playmaker CRM in 2013. Since 2013, Cheryl opened her consulting business, Penta Care consulting and was quickly acquired by Home Care Sales by Power Shot training where she is the only RN partner with operational experience. Today Cheryl speaks at several annual conferences including: - Home Care Sales and Marketing Society - Cooperate Compliance Annual Seminar - Liz Pearson, Esq. is the Seminar creator - Medicare Training Consulting Administrators Annual Update - James Plonsey Seminar Creator - And several State Association conferences Cheryl is also the sales manager for organizations throughout the country.

Co-Owner

Melanie Stover

Melanie Stover brings an extensive clinical sales background to the organization. She has worked in various territories as a successful sales leader as well as a top producer. Melanie has led numerous workshops and field training programs for clients, focusing on training clinicians to be better salespeople and training professional salespeople to produce more in less time through account management, successful selling skills, sales leadership, personal branding, time management, and improved customer service. Melanie is the author of numerous articles and manuals including: Dx Sell - A Diagnosis Based Selling system Care Partners - A guide to reducing readmissions Revving up referrals - Target Markets Therapy Departments a secret source of referrals She is an Occupational Therapist with an MBA in Marketing and a Master’s of Science in Information Systems Management. Melanie has been a consistent speaker for the Home Care Industry. Live events include: NAHC, CAHSAH, TAHC, HCAF, HCAOA, and numerous Corporate National Meetings on the topics of Sales and Field Marketing. Today Melanie currently leads and coaches organizations throughout the country.

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Course curriculum

  • 1

    Welcome to Sales Coaching & Management

    • How To Use This Program

    • Welcome Student!

  • 2

    Week 1: Foundation Pt 1: Identify and Pre-Qualify (Total Video Time: 2 Hr : 18 Min)

    • Sales Management Week 1: Foundation (49:00)

    • Step 1: Part 1 Identify (31:49)

    • Step 1: Part 2 Pre-Qualifying Accounts (22:15)

    • Welcome to PlayMaker Health (now Marketscape CRM) (4:59)

    • How to Add Accounts in PlayMaker (Marketscape) (10:06)

    • How to Build your Calendar (5:04)

    • Best Practices for Building Your Calendar (9:30)

    • How to Document Calendar Results (9:41)

    • Adding Referrals into PlayMaker (Marketscape) (1:44)

  • 3

    Week 2: Foundation Pt 1: Qualify (Total Video Time: 1 Hr : 37 Mins)

    • Sales Management Week 2: Foundation (same as Week 1) (49:00)

    • HPSA: Intro to 5 Step Selling (1:28)

    • HPSA Step 1: Part 3 Qualifying Accounts (27:42)

    • Roleplay for Home Health and Hospice (7:53)

    • Roleplay for In Home Care (4:05)

    • Getting Past the Gatekeeper (8:33)

  • 4

    Week 3: Differentiate (Total Video Time 1 Hr : 18 Mins)

    • Sales Management Week 3: Differentiate (47:59)

    • HPSA Step 2: Differentiate (14:08)

    • PlayMaker (Marketscape) Moving to Mobile (15:49)

  • 5

    Week 4: A Deeper Insight ( Total Video Time 55 Mins)

    • Week 4: A Deeper Insight (44:05)

    • HPSA Step 3: Win (What to do when you get a referral) (10:13)

  • 6

    Week 5: The Great Reveal (Total Video Time 1 Hr : 1 Min)

    • Week 5: The Great Reveal (28:23)

    • Step 4: The Reveal Call/Visit (What to do when you DONT get a referral) (12:56)

  • 7

    Week 6: Strategic Design in Practice (Total Video Time 58 Mins)

    • Week 6: Strategic Design in Practice (44:14)

    • HPSA Step 5: Strategic Design (13:50)

  • 8

    Week 7: Reviewing the 5 Steps Through Roleplay (44:12)

    • Reviewing the 5 Steps Through Roleplay

  • 9

    Week 8: Take Action! (46:09)

    • Week 8: Take Action! (46:09)

  • 10

    Week 9: Quarterly Business Reviews (15:54)

    • Week 9: Quarterly Business Review (15:54)

  • 11

    Shortcut to the Bonus Section

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